South West England Vacation Packages

Great hotel very clean staff was great lots of places to eat and shop.

Been staying here for decades. Property used to feel exclusive and high-end, with service unmatched even by American Ritz Carlton standards. In 2025, the resort has really gone towards the families, with children running throughout the resort, boisterous atmosphere at breakfast, and a feel of a mid-range Disney resort. not that this is necessarily a bad thing, just buyer beware. There are not enough staff to handle this number of visitors. At breakfast, instead of being led to our assigned table, we had to find our own table. When we called from our room to find out resort activities, no one ever answered the phone. The Bell staff were very efficient when they were present. However, there are not enough of them. When returning to the hotel late at night, we often found no one on duty outside. Again, it seems from my vantage point as a frequent traveler that this resort has gone for volume over quality. We still love the rooms, the amenities, and the surroundings, but that exclusive feel has definitely gone away. Hire more staff immediately!